top of page

Privacy Policy

Last updated: [Insert Date]

Thank you for visiting Hawky 3D Printing.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

 1. Who We Are

Business Name: Hawky 3D Printing
Based in: West Sussex, United Kingdom
Email: [Your Business Email]
Website: [Your Wix Website URL]

Hawky 3D Printing operates this website and provides custom 3D printing and online sales services within the UK.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 2. Information We Collect

We collect the following types of personal data when you interact with our site or place an order:

  • Contact details (name, email address, phone number, delivery address)

  • Order information (products ordered, transaction details)

  • Payment details (processed securely through third-party providers such as PayPal or Stripe — we do not store card details)

  • Website usage data (cookies, IP address, browser type, and pages visited)

 3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your order or enquiry

  • Improve our website, services, and customer experience

  • Comply with legal and tax obligations

  • Send order confirmations, shipping updates, or customer support responses

We do not use your data for unsolicited marketing or share it with unrelated third parties.

 4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual necessity: to fulfil your order or provide a service you’ve requested

  • Legal obligation: to comply with tax, accounting, or consumer protection laws

  • Legitimate interest: to improve our services and protect against fraud

 5. Data Storage & Security

Your information is stored securely using Wix’s encrypted servers and trusted third-party payment processors.
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss.

 6. Data Retention

We retain order-related data for up to 6 years to comply with UK tax and business record-keeping requirements.
After this period, your data will be safely deleted or anonymised.

 7. Cookies & Analytics

Our website uses cookies to ensure proper functionality and improve your browsing experience.
Cookies may collect anonymous information such as:

  • Pages visited

  • Time spent on the site

  • Device or browser type

You can manage or disable cookies in your browser settings at any time.

Wix may also collect aggregated, non-identifiable visitor data for analytics purposes.

 8. Third-Party Services

We use secure, reputable third-party providers to process transactions and manage our website:

  • Wix.com (website hosting and analytics)

  • PayPal / Stripe (secure payment processing)

  • Royal Mail / DPD / Evri (shipping and delivery)

These providers only process your data as required to perform their services.

 9. Sharing Your Data

We do not sell, rent, or trade your personal information.
Your data will only be shared:

  • With trusted service providers for delivery and payment processing

  • If required by law or legal authority

 10. Your Rights (UK GDPR)

You have the right to:

  • Access a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent for processing (where applicable)

  • Object to processing or request restriction

  • File a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise any of these rights, contact us at 📧 [Your Business Email].

 11. Links to Other Websites

Our website may contain links to other sites.
We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information.

🪶 12. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in law or our practices.
Any updates will be posted on this page with a revised “Last updated” date.

 13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:
📧 [Your Business Email]
📍 West Sussex, United Kingdom

bottom of page