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Last updated: [Insert Date]

Thank you for shopping with Hawky 3D Printing.
This Shipping Policy explains how we handle production, packaging, and delivery for both custom-made 3D prints and ready-made items.

 1. Production Time

All custom 3D printed items are made to order.
Production times vary depending on:

• The size and complexity of the print

• The material used

• Current order volume

Typical production times:

• Small or simple items: 2–4 working days

• Large or complex prints: 5–10 working days

If you need a product by a specific date, please contact us before ordering — we’ll do our best to accommodate your request.

 2. Packaging

Every order is carefully inspected and packed to prevent damage during transport.
We use eco-friendly or recyclable materials where possible.

If your item arrives damaged, please see our Refund & Returns Policy for instructions on how to report it.

 3. Delivery Options & Rates

We currently ship within the United Kingdom.
Shipping rates are calculated at checkout based on weight, size, and delivery location.

Typical options include:

• Standard Delivery (Royal Mail / Evri / DPD): 2–5 business days

• Tracked Delivery: 1–3 business days

• Free Local Delivery may be available within select West Sussex areas (please contact us before ordering).

You will receive a confirmation email when your order has been dispatched, including tracking details (where available).

 4. Delivery Times

Delivery times begin after production is complete.
While we make every effort to meet estimated delivery windows, delays caused by postal or courier services are beyond our control.

Hawky 3D Printing is not responsible for late deliveries once an order has been handed over to the courier.

 5. Incorrect Shipping Information

Please double-check your shipping address before completing your order.
We cannot be held responsible for lost or delayed packages due to incorrect or incomplete delivery details provided by the customer.

If you realise you’ve entered the wrong address, contact us immediately at 📧 [Your Business Email] — we may be able to update it if your order hasn’t been dispatched yet.

 6. International Shipping

At this time, we only ship within the United Kingdom.
International delivery may be added in the future — please contact us if you wish to discuss a special request.

 7. Delays & Force Majeure

We are not liable for delivery delays caused by circumstances outside our control, such as courier strikes, extreme weather, or customs delays.
If such delays occur, we’ll notify you as soon as possible and provide updates.

 8. Contact Us

For any questions about shipping or order status, please contact:
📧 [Your Business Email]
📍 West Sussex, United Kingdom